SALT LAKE CITY, Sept. 15 /PRNewswire/ -- Callware Technologies, a leader in advanced voice messaging and computer telephony solutions, today announced its newest version of Solo V-Mail voice processing software for the Microsoft Windows NT and Novell NetWare platforms. Solo V-Mail's proven, fifth generation software delivers productivity enhancing voice messaging for the small- to medium-size business, with the ability to increase system capacity up to 16 ports to accommodate company growth. Solo V-Mail provides investment protection through an upgrade path to Callegra for greater system capacity (up to 96 ports) and computer telephony functionality as business needs dictate.
Solo V-Mail is Year 2000 compliant and is sold in increments from 4 to 16 ports. Specifically designed to handle the voice messaging needs of small- to medium-sized businesses, Solo V-Mail provides a software migration path to scale the system for additional users or to provide the more advanced computer telephony functionality available in Callware's Callegra products. Solo V- Mail offers easy-to-use menus, unlimited voice storage and advanced voice messaging features. Features include but are not limited to: call queuing, call screening, message notification, message escalation, Caller ID and the ability to return a call to an outside caller from within the voice mail system.
"When a business purchases Solo V-Mail, they receive a sophisticated voice messaging product at an affordable price with built-in investment protection," said Steve Giusti, senior vice president, North American sales for Callware. "Solo V-Mail provides a simple and inexpensive upgrade path to our Callegra family of unified messaging products, enabling users to migrate when ready to powerful computer telephony solutions."
The shipping version of Solo V-Mail has added support for several new digital switch integrations, including popular telephone system vendors such as: Lucent, Northern Telecom and Mitel. These new switch integrations add to Solo V-Mail's extensive integration library. With Solo V-Mail, dealers can now offer a product providing basic voice processing today with the ability to upgrade into a full computer telephony solution, complete with unified messaging capabilities.
"Callware truly understands the needs of a smaller business," said Kerry South, president and owner of All Seasons Staffing Sources. "In our industry, keeping on top of messages is key. Callware software works with our existing equipment, provides the functionality we needed in a voice messaging system and offers us a growth path for our system as our company grows. Since installing Callware, we have greatly improved our productivity and efficiency."
Solo V-Mail is priced very competitively within the market. Solo V-Mail for Novell NetWare is currently shipping. Solo V-Mail for Microsoft Windows NT will be commercially available in October, 1998. Both products are sold through Callware authorized dealers. Callware maintains the largest and most experienced channel of certified computer telephony integrators in the industry. Callware dealers provide high-level expertise in implementing advanced computer telephony solutions for today's business customers.
Callware Technologies, Inc., provides Microsoft Windows NT and Novell NetWare network-based Internet/Intranet software solutions for advanced voice mail, unified messaging (voice mail and fax integrated with e-mail), and call management. In addition to its line of computer telephony products, Callware offers computer telephony training to dealers through certified education centers. For a list of Callware authorized dealers worldwide or for more information about Callware products and services, call 800-888-4226, 801-984-1100 or visit the company's Web site http://www.callware.com. Callware Technologies has its global headquarters in Sandy, Utah and has a presence in 12 North American cities and 26 countries abroad.
Callware, Callegra and Solo V-Mail are trademarks of Callware Technologies, Inc. All other trademarks are the property of their respective owners.
SOURCE Callware Technologies -0- 09/15/98
/CONTACT: Adam Justis, ext. 6113, Ajustis@callware.com; or Karen Jewell, ext. 6035, Kjewell@callware.com, both of Callware Technologies, Inc., 801-984-1100/
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/Web site: http://www.callware.com/ CO: Callware Technologies ST: Utah IN: CPR TLS SU: SF-LP -- LATU011 -- 2687 09/15/98 08:03 EDT http://www.prnewswire.com
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